Department: Sales Team

Reports to: Sales Team Leader

Level: 2

An attentive and enthusiastic individual who is interested in creating strong relationships with customers.

We are looking for an experienced Customer Account Manager to join our dynamic, enthusiastic and passionate team. In this role you will be responsible for building relationships and supporting customers through their own and unique buying and selling property journey. You will be working with the customers who are committed to Homewise and wishing to secure their dream home.

As part of a strong team, the Customer Account Manager will provide property searches, help to guide customer through the conveyancing process and work with them through to the exchange and moving in day whilst making the customers’ retirement goals come true.

We're looking for someone who is approachable, good with their own time management and has strong interpersonal and communication skills.

Apply now 

Key skill set:

  • Focused, logical and calm under pressure
  • Excellent organization, prioritisation and planning skills
  • Meticulous attention to detail
  • Strong communication skills (both written and verbal)
  • Forward thinking with a proactive and creative approach to problem-solving
Woman typing on laptop keyboard


Experience and qualifications required:

  • Previous customer service experience is essential
  • Experience of negotiation and influencing
  • Telephone and video-based sales experience
  • Experience of working in a sales or account management environment
Two colleagues meeting at work

For more information or to apply, please email with your CV and covering letter.

On application, please include your current notice period, salary expectation and reason for looking/leaving your current position. Applications without this information may not be considered.


We kindly ask recruitment agencies to refrain from making contact with us.

Any personal information you share with us will be treated in line with our company Privacy Policy.

Working at Homewise

At Homewise, we’re committed to being the very best we can be, working with us we'll give you the opportunities, and the training, to do just that.

Where is the Homewise office?

The Homewise office is based in the coastal town of Worthing in West Sussex. Minutes from the sea and a busy town centre.

What are the benefits of working at Homewise?

Homewise employees enjoy a generous benefits package. Visit our careers page to find out more.

How do I apply for a role?

Email a copy of your current CV and a cover letter.

Current Vacancies

Searching for a new opportunity in a dynamic, rewarding and ambitious environment? We could have the ideal role for you! Take a look at the vacancies we currently have available.