Not familiar with using Zoom?
No problem, it's quick and easy to use. Follow our simple instructions and learn how to join your upcoming meeting.
Two easy options to join a Zoom meeting
Option 1
Visit the Zoom website directly and type in the meeting ID found in your booking letter
Or
Option 2
Open your confirmation email from Homewise on your device and click the meeting link
Once on the Zoom website you will be prompted join the meeting, simply enter your name and click “Join”.
You may need to momentarily wait for the Host to start the meeting, and you will be placed in the "Waiting Room" where your consultant will join you.
At this point you should turn on your audio so you can be heard, and choose to turn your video on too, if you wish. To do this, click the icons in the bottom left of the screen. And that's it, you're ready for your call!
Did you know you can test using Zoom before your meeting? Visit their website and if you have any trouble just give us a call, or troubleshoot via the Zoom help centre.



Quick 4-Step Guide to Video Calls
New to video calls? Learn how to feel prepared and confident for your video call, whether it’s with family, Homewise, or both! With this quick guide you can find plenty of tips and tricks to help you get set up.