It's as simple as receiving a call, in fact, that's exactly what it is!

You just need the app installed on your mobile and your consultant will ring you.

Your app will be set up with your pre-existing telephone number, so your consultant will contact you (using the number you've provided) at the agreed time of the call.


WhatsApp video calls are easy to receive

On the day, you'll see an incoming WhatsApp video call screen on your phone.

If your phone is locked, you can swipe up to accept the call. Or if it is unlocked you can tap 'Answer' to receive the call.

You can turn off your video at any time, but you will still be able to see your Homewise consultant.

New to WhatsApp calls? Head to WhatsApp's FAQ's for further information and familiarising yourself with the program.

Did you know we primarily use Zoom?

Using Zoom for our consultations means we're able to speak to you on a larger screen, which is really helpful when we're showing you information and potential properties online.

It's quick and easy to use, and you don't need to install anything! You can join the appointment from any device, like an iPad or computer, and you do not need an account to attend the meeting. Plus, we can easily invite your loved ones to 'conference' in and join the consultation too.

If you'd like to change your consultation to be hosted via Zoom, simply call our team and we'll send you the details!


See Zoom instructions

Quick 4-Step Guide to Video Calls

Quick 4-Step Guide to Video Calls

New to video calls? Learn how to feel prepared and confident for your video call, whether it’s with family, Homewise, or both! With this quick guide you can find plenty of tips and tricks to help you get set up.


Homewise Consultations: Videos

Homewise Consultations: Videos

Get to know our Homewise consultants, and find out what you can expect from your initial meeting, working through what your bespoke Home for Life Plan will look like.