Reports to: Senior Consultant Team Leader
A self-motivated sales person with the ability to build great, long-lasting relationships
As the main point of contact with customers, you will be responsible for meeting with our customers (and their families when required) via video consultations and occasionally face-to-face in their own home. During these consultations, you will gain a full understanding of our customer’s needs to create and present bespoke solutions provided by the ‘Home for Life Plan’.
From this you will agree a realistic, proactive strategy that moves the customer forward in the sales process and their moving journey. You will develop outstanding relationships with your customers and understand their goals and aspirations.
As a Senior Consultant, you will be responsible for ensuring both the Sales Support Teams and the customer deliver against the agreed strategy to achieve sales within the targeted time frames.
Key skill set:
- Excellent verbal and written communication skills
- Ability to negotiate and close sales
- A passion for sales and customer service
- Target driven and able to meet agreed targets
- Organised and able to self-manage to ensure effective time management
- Ability to adapt communication style, adopting a variety of styles to persuade or negotiate appropriately
- Able to develop outstanding relationships with all your customers and understand their goals and aspirations
- Can overcome and respond to objections raised by customers and be proactive and pragmatic with finding solutions
- Work in collaboration across other sales teams in order to deliver on your customers goals
- Willingness to drive as required - overnight stays may be required as part of the sales process
Experience and qualifications required
- Sales experience is essential, field sales experience would be excellent
- Experience in a customer facing sales role
- IT literate – CRM and diary management
- Knowledge of the property market is preferred
- Full UK driving license required
Please note: This is a full time role and applicants should be accustomed to driving, accepting that driving when necessary is a key part of the job and the service we provide.
On application, please include your current notice period, salary expectation and reason for looking/leaving your current position.